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Skip Navigation LinksALVAO 11.2 / Application pages / Knowledge base / Manage

Manage

On this page you can create new and edit existing knowledge.

Options:
  • Command panel
    • New knowledge - create new knowledge
    • View - display the knowledge in a new browser tab
    • Edit - edit the selected knowledge
    • Delete - delete the selected knowledge. This will stop the knowledge from being normally displayed to users, but will remain stored in the database. You can view the removed knowledge in the table on this page by unchecking the default filter in the Removed column, or by creating a new view in the table with the Removed = Yes filter.
    • Restore deleted - restore the first removed knowledge. In the Removed column, the value will change to No and the knowledge will be displayed to users again as normal.
  • Knowledge table - the table contains all the knowledge that you have the right to edit. You can customize the table as needed.

 

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