Agent Installation on Monitored Machines

The ALVAO Monitoring Agent must be installed on all machines that you want to monitor. This application collects information on running processes and activities of all users who are logged in.

You can install the Agent over Group Policy, manually from Admin or manually directly on the workstation.

Installation Over Group Policy

Agent installation

1. Run Group Policy Management on the server.
2. Go to Group Policy Objects and create a corresponding object there, e.g. ALVAO Monitoring Agent. Go to the newly created object and select Edit.
3. Go to Computer Configuration – Policies – Software Settings – Software Installation and select New – Package in the context menu.
4. Browse to the AlvaoMonitoringAgent.msi installation package and then select Assigned in the Deploy Software window.

Importing the ADM file

5. Go to Computer Configuration – Policies – Administrative Template... and them select Add/remove templates in the context menu.
6. Click on the Add button and select the ADM template that will be used to create the corresponding registry entries on the client machines. This template is stored in the Technical Support section. You can download it from here.
7. Once the template has been loaded, the ALVAO Monitoring Agent folder will be created under Computer Configuration – Policies – Administrative Template... – Classic Administrative Templates (ADM).
8. Select this folder and set up the individual items.
   
   Note:

   All settings need to correspond to the settings made in Admin. Please refer to the Installation Process for more information

Manual Installation Over Admin

1. In Admin, go to Manage – Monitoring – Settings, WMI tab and make all the necessary settings for remote MSI package installation.
2. Enable the Use WMI option. Then go to the Logon field and enter the login information for a user account with administrator permissions to the monitored machines.
3. In the bottom part of the window, enter the network path where the installation package will be copied.
4. Copy the Agent installation package, which you want to install on remote computers, to the Admin installation folder.
5. Go to Manage – Monitoring – Computers in Admin. This will display a list of all computers that are monitored.
6. Select all computers to which you want to install the Agent and select Install – Agent from the context menu. All necessary Agent settings, including system registry settings, are made automatically, based on the Admin settings.

Manual Installation on Specific Machine

1. Use the AlvaoMonitoringAgent.msi installation package to install Agent.
2. The Installation Wizard will prompt you to enter Agent communication and display parameters. The communication parameters must correspond to the settings made during the installation.
3. After successful installation, the Agent service will run automatically

Silent Installation

If you want to automate setting up the Agent during the installation process or if you want to install the Agent without the Installation Wizard, you can enter the startup parameters:

1. Start the installation with the following command:
   msiexec /i AlvaoMonitoringAgent.msi /q PortalAddress="http://company.com/monitoring" AuthMethod="certificate/password" AuthPassword="password" UIMode="full/icon/none" UploadDataInterval="30" UploadDataRetry="10" PrintMethod="default"
   The individual parameters correspond to the Agent settings.
2. Agent will be installed without the Installation Wizard. All values will be set automatically.

The following installer parameters are available:

• PortalAddress – Monitoring Portal URL
• AuthMethod – authentication method. You can select between "certificate" and "password"
• AuthPassword – the corresponding password, if you select the "password" authentication method
• UIMode – the Agent user interface behavior settings. You can select among the following options:
  • Full interface ("full") – the Agent icon will be displayed in the Taskbar and the user will be able to use the Private Mode
  • Icon only ("icon") – the Agent icon will be displayed in the Taskbar, bu the user will not be able to use the Private Mode
  • No interface ("none") – no Agent icon will be displayed in the Taskbar
• UploadDataInterval – interval in minutes specifying how often data will be sent
• UploadDataRetry – interval in minutes specifying how often the Agent will attempt to re-send data following an unsuccessful attempt
• PrintMethod – method used for print monitoring. You can select among the following options:
  • No print monitoring ("none")
  • Same print monitoring method as in ALVAO 7.0 ("legacy")
  • New print monitoring method ("default")

 

Did not find what you were looking for? Ask our technical support team.