Skip Navigation LinksALVAO 7.1ALVAO Service DeskKnowledge BaseEditing Articles Skip Navigation Links. Skip Navigation Links Skip Navigation Links.


Editing Articles

  1. 1. Go to the Article List and double-click the article that you want to edit.
  2. 2. The Article Edit window will open.
  3. 3. Click on the Apply or the OK button to save the article.

Permissions to articles

Articles can be assigned reading permissions for individual users and user groups. If a user does not have a permission to read an article, this article will not be displayed to that user on the Portal. Permissions to articles work on the same principle as services (see Permissions).

Note:
Each new article is automatically created with the permission to be read by all users.

 

Did not find what you were looking for? Ask our technical support team.