Requests and Objects
One or more AM objects can be linked to the SD request. If you only need to link one AM object to one request, enable the Device item in the service process. If you need to link multiple AM objects to a single request, enable the Objects item in the process.
Setting Up Path to SD Console
You can display and create requests from AM Console in SD Console. If the SD Console is not correctly installed on the working computer, you can select the file path to the ServiceDesk.exe file manually.
- Go to the AM Console and select Tools – Settings... command from the main menu.
- On the General tab set the path to the SD Console.
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