Skip Navigation LinksALVAO 10.2ALVAO Asset ManagementSoftware ManagementSoftware License AuditLicense RegistryRenewal of support (maintenance) Skip Navigation Links. Skip Navigation Links Skip Navigation Links.


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Renewal of support (maintenance)

  1. Go to the License Registry, find the license whose support has been renewed, and select Edit.
  2. In the General tab:
    • Edit the date in Upgrade/Support until.
    • If you are also extending the license's validity period, edit the date in Valid until.
    • If the number of licenses has been increased or decreased, edit the value in the Quantity field – see Increasing/decreasing the number of licenses.
  3. If your subscription allows you to use more recent versions of the product:
    • Enter the newest product version in the Product field in the General tab.
    • Go to the Substitute Products tab and add all older product versions that can be covered by your license – see also Allow downgrade.
  4. Go to the Documents tab and add a link to the invoice for the support subscription fee.
  5. Click OK to save your changes.

 

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