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Forward Message

Use the following steps to forward a message recorded in the Request Log:

  1. Go to the Request Log and select a message that you want to forward.
  2. Go to the main menu and select Home – Forward.
  3. The Send Message window will open containing the text of the original message, including all attachments. Enter the message recipient and click on Send.
    Note:
    The original message format is used in the forwarded message automatically.
Note:

You can use the Home – Forward command directly for requests (not only for messages in the Request Log). In that case, this command will be used on the last suitable message in the log of the selected request.

 

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