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SAM Notifications

Settings

  1. Go to the ALVAO WebApp – Management – Groups and add people responsible for software licenses in your company into the PC software managers group. The notifications will be normally sent to those people.
  2. |go to the SAM – notifications page (Management – Asset Management – Settings – SAM–notifications) where you can potentially edit the notification rules.

Enabling e-mail notifications of missing licenses for specific products

  1. Go to the AM Console and use the Software – Products (software)... command.
  2. This will display a list of all products. Select the products you want to enable sending notifications for and from the context menu use the Audit... command.
  3. In the displayed window select the Notify per e-mail option from the drop-down box and confirm the change by clicking OK button.
Note:
The Audit column is displayed also in the top list in the Overview of licenses and installations window and you can use the context menu there to select the Audit... command.

Regular license transparency check

If you find anytime during the regular license transparency check that a license is missing on some computer:

  1. ... and the Audit feature is set to Yes, you can set the value for this product (use the Audit... command in the context menu) to Notify per e-mail, which will automatically send alerts based on the selected criteria: see ALVAO Admin – Manage – Asset Management – SAM – alerts.
  2. ... and the Audit feature is set to Notify per e-mail, you can re-send alerts by selecting Re-send alert in the context menu. The date of previous notification is displayed in the bottom list in the Last notification column. The column Next scheduled notification displays the date for which the next automatic notification is scheduled.
Note:
For more information about the regular license transparency check please refer to Regular license transparency check.

Viewing history of notifications sent for specific computer

  1. Select a computer in the Objects Tree in the AM Console.
  2. Go to the Log tab.
  3. The Log includes records on any notifications sent.
    Note:
    Information displayed in the columns:
    • Icon –
    • Date – notification sent date.
    • Record kind – Displays text: Notification of missing license
    • Title – Displays text: Notification sent
    • Message – Displays text: Product: "<product name>"; Order of notifications: N; Recipients: "<list of recipients>"

 

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