New process

This window is used to create a new process.

Options:

• Name - enter the name of the process.
  Tip:

  We recommend naming processes with the name of the process entity (in singular) that the process handles, e.g. "Incident", "Change Request", etc. The process names are displayed to users in the titles of the New Request and Edit(request) windows.
• Description - enter a description of the process.
• Influence on the health of objects - select how requests in services with this process affect the health of objects that are linked to the requests. The option is only available if the ALVAO Configuration management module is activated.

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