Template of notifications to requester about the change of status

This window allows you to define a template for notifying the requester when the status of a request changes.

Options:

Use default template - select if you want to use the default notification template.
Use custom template - select if you want to define a custom notification template.
- Refresh Default - the template text will replace the default notification template.
- Insert Variable - from the drop-down menu, select the variable you want to insert into the notification template at the current cursor position. For a list of variables, see Custom Notification Template (Status Change Requester Notification Template column)

Note:

Notifications sent to requesters are formatted according to the set notification styles.

Tip:

If you want some text in the message to appear in bold, put it between the tags "<b>" and "</b>".

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