Schedule
Use this form to schedule the automatic periodic creation of new requests according to a selected request template.
Tip:
In the
template table, view the
Scheduling column, which contains the scheduled creation date of the next request. After you change the scheduling, the value in the column will appear within 24 hours.
Automatically created requests are linked by a precedes before - follows after type link. Each time you change the scheduling, the chain of links is broken.
Tip:
If the requests are not generated as you would expect, it may be due to some change in permission settings, etc. You can find errors detected during request creation in the
MailboxReader event log.
Options:
- Automatically create requests based on this template - enable if you want to automatically create requests according to the selected request template. Disabling this option will temporarily disable the set request creation.
- Requester - enter at least part of the name of the requester for whom the requests are to be automatically created, and then select the requester from the menu.
- Repeat - select the frequency of request creation and specify additional time parameters.
- Daily
- Repetion period (days) - enter the duration of the repeating in days.
- On weekdays - choose if you want to repeat the request every weekday.
- Create a new request after resolution of the previous one in the sequence in (days) - enter the number of days for automatic creation of new requests.
- Weekly
- Repetion period (weeks)
- Repetition period - enter duration of the repeating in weeks.
- In these days - check the days you want the repetition to occur.
- Create a new request after resolution of the previous one in the sequence in (weeks) - enter the number of weeks for automatic creation of new requests.
- Monthly
- Day of month - choose the day of repetiton by its date
- Day - enter the day of month when will the repetition occur.
- Repetion period (months) - enter duration of the repetition in months
- Weekday - choose the day by its position in month.
- Weekday - choose the week of month for the repetition
- Day of the week - choose the day
- Repetion period (months) - enter duration of the repetition in months
- Create a new request after resolution of the previous one in the sequence in (months) - enter the number of months for automatic creation of new requests.
- Yearly
- Day of month - choose if you want to specify a single day for the repetition to occur by its date.
- Day - enter the day of the repetition
- Month - select the month
- Weekday - you can specify the day of the repetition by its position in year.
- Week of the month - choose the week
- Day - select the day of the week
- Month - select the month
- Create a new request after resolution of the previous one in the sequence in (years) - enter the number of years for automatic creation of new requests.
- Extent of repetition
- Start - enter the day on which the first request is due.
- End - select how long requests are to be created:
- Indefinitely
- End after (occurrences) - enter the total number of requests you want to create.
- End - enter the day on which to create the last request.
Did not find what you were looking for? Ask our technical support team.