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ALVAO Server - manual upgrade

This chapter describes the manual upgrade procedure for Alvao server applications used in non-typical installations and when upgrading from ALVAO 7.1 and earlier. For upgrading a typical ALVAO Server installation, we recommend using ALVAO Server Setup, see the standard Upgrade from previous versions procedure.

Upgrade database

Caution:
Before you start upgrading the database, back up the database and the existing installation (following the Upgrade from previous versions procedure).
Note:
The Alvao application database can only be upgraded by users with sysadmin or db_owner.
  1. From the ALVAO downloads page, download the DatabaseDeploy.zip file.
  2. Extract the ZIP package to any folder on the disk.
  3. Check that you have permissions on the target SQL Server to change the database schema.
  4. Use the DatabaseDeploy utility to upgrade the database to the new version.
Note:
When upgrading the database, the current activation key is verified over the Internet.

Upgrade server applications

  1. Install MSI server application packages for the new product version on the server. For a typical installation, these are the following packages.
  2. ALVAO Asset Management
    • AlvaoAssetCollector.msi - After upgrading, you must re-set the account under which the service runs to some account with Domain Admins permissions.
    • AlvaoWebApp.msi
    • AlvaoAssetWebService.msi
    • AlvaoServiceDeskMailboxReader.msi - This package is needed to send automatic notifications for missing licenses
    • AlvaoCustomAppsWebService.msi
    • AlvaoRestApi.msi
  3. ALVAO Service Desk
    • AlvaoServiceDeskMailboxReader.msi
    • AlvaoWebApp.msi
    • AlvaoServiceDeskWebService.msi
    • AlvaoCustomAppsWebService.msi
    • AlvaoRestApi.msi
  4. Check that all Alvao server services are running and start them if necessary.
  5. Continue with the procedure Upgrade from previous versions after the ALVAO Server chapter.
Caution:
If you install Asset Management and Service Desk, run the Alvao WebApp installation only once.

 

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