Skip Navigation LinksALVAO 11.0Release NotesUpgrade from previous versions Skip Navigation Links.


Change Alvao version
Change language

Upgrade from previous versions

Planning

Before you start upgrading to a new version, please read carefully the Important notices and Known Issues sections.

Also read the important notices for all releases following the version you are upgrading from:

Before upgrading the production environment, we recommend that you first test the upgrade itself and all production-critical features in a separate test environment.

If you have a perpetual license and are planning a manual upgrade, make sure that the version is covered by your license, i.e. that the version has been released within 1 year of the license being issued.

Upgrade Preparation

  1. Inform the user before upgrading the system.
  2. Switch the database on SQL Server to RESTRICTED_USER mode. When using SQL Server Management Studio, perform the following steps.
  3. Right-click the Alvao database and select Properties.
  4. Go to the Options page.
  5. In the State section, set the Restrict Access option to RESTRICTED_USER.
Caution:
Setting RESTRICTED_USER mode will cause only users with sysadmin privileges to access the DB, dbcreator or db_owner. However, only a user with sysadmin or db_owner privileges can run the upgrade.

Data input

  1. Backup the system database or check that there is a current backup.
  2. Backup the folders on the server where Alvao is installed, i.e.:
    • C:\Program Files (x86)\ALVAO
    • C:\inetpub\wwwroot\web application folders

ALVAO Server

The ALVAO Server Setup application supports upgrading a typical Alvao server application installation (i.e. all server applications are on one server) from version 10.3 SP1 and later. If you are upgrading from an older version or using a non-typical installation, follow the ALVAO Server - Manual Upgrade instructions.

  1. From ALVAO Downloads, download the ALVAO Server Setup application.
  2. On the server, run the AlvaoServerSetup.exe installation file and follow its instructions.
Caution:
If you are upgrading Alvao in a test environment using ServerSetup, make sure you are connected to the test database. You cannot select which database to upgrade in the ServerSetup installer. The installer takes this information from the connectionString parameter of the Alvao MailboxReader and Alvao Collector configuration file.
Note:
When upgrading the database, the current activation key is verified over the internet.

Client applications

  1. Use Group Policy (or other technology) to ensure that client applications and agents are installed on client computers. For a typical installation, these are the following packages:
    • ALVAO Asset Management
      • AlvaoAssetConsole.msi
Note:
ALVAO Asset Management Agent is updated automatically according to the installed version of ALVAO Server.
Tip:
You can also download the latest version of the installation package from ALVAO WebApp - User Menu - Settings - Install Applications.

Completing the upgrade

  1. If you also upgraded SQL Server before upgrading Alvao, increase the compatibility level of the database to the highest available.
  2. Switch the database back to MULTI_USER mode, see the Upgrade Preparation section for the procedure.
  3. For proper functioning of server applications (WebApp, MailboxReader, CA, SD, and AM Web Services, REST API) we recommend copying the sample file SampleWeb./Sample.exe.config from the new version and replace the old file with it. In the new file, then overwrite the settings and values according to the file from the previous version.
  4. Or perform additional configuration steps as instructed in the Release Notes documents. from the version you are upgrading from.
  5. Restart the IIS server.

 

Did not find what you were looking for? Ask our technical support team.