Schedule
Use this form to schedule the automatic periodic creation of new requests according to a selected request template.
Tip:
In the
template table, view the
Scheduling column, which contains the scheduled creation date of the next request. After you change the scheduling, the value in the column will appear within 24 hours.
Automatically created requests are linked by a precedes before - follows after type link. Each time you change the scheduling, the chain of links is broken.
Tip:
If the requests are not generated as you would expect, it may be due to some change in permission settings, etc. You can find errors detected during request creation in the
Alvao Service event log.
Options:
- Automatically create requests based on this template - enable if you want to automatically create requests according to the selected request template. Disabling this option will temporarily disable the set request creation.
- Requester - enter at least part of the name of the requester for whom the requests are to be automatically created, and then select the requester from the menu.
- Repeat - select the frequency of request creation and specify additional time parameters.
- Daily
- Repetion period (days) - enter the period in days. E.g., 1 means that a new request will be created every day, 2 means it will be created every second day, etc.
- On weekdays - choose if you want to repeat the request only on weekdays.
- Create a new request after resolution of the previous one in the sequence in (days) - e.g., enter 1 if you want a new request to be created the next day after a previous request was resolved.
- Weekly
- Repetion period (weeks) - enter the period in weeks. E.g., enter 1 to create a new request every week.
- In these days - check the days you want a request to be created on.
- Create a new request after resolution of the previous one in the sequence in (weeks) - e.g., enter 1 to create a new request one week after a previous request was resolved.
- Monthly
- Day of month - enter the day of month when will the request be created. E.g., for 10, a request will be created 10th day of the month.
- Repetion period (months) - e.g., enter 1 to create a request every month.
- Weekday - choose the number of the week in a month and the day of the week. E.g., for "2., Wednesday" a request will be created on the 2nd Wednesday of the month.
- Repetion period (months) - e.g., enter 1 to create a request every month.
- Create a new request after resolution of the previous one in the sequence in (months) - e.g. enter 1 to create a new request one month after a previous request was resolved.
- Yearly
- Day of month - enter the sequence number of a day of the month and choose the month.
- Weekday - choose the sequence number of the week in a month, the day of the week, and the month.
- Create a new request after resolution of the previous one in the sequence in (years) - e.g., enter 1 to create a new request one year after a previous request was resolved.
- Extent of repetition
- Start - enter the day on which the first request is due.
- End - select how long requests are to be created:
- Indefinitely
- End after (occurrences) - enter the total number of requests you want to create.
- End - enter the day on which to create the last request.
Did not find what you were looking for? Ask our technical support team.