Custom person selection function

The Person input field is used in forms to specify a person, such as an requester, investigator, note author, etc. The field allows you to search and select a person from a menu. The field is used in the following form commands.

New Ticket
Submit (also in bulk)
Edit ticket (also in bulk)
Move to another service (also in bulk)
New Note (also in bulk)
New Event
Approve
My Team - New/Edit

System behavior

In Alvao WebApp, the Person field displays values in two rows. The first line displays the user name. The second line displays department; office; personal number; organization; work phone; mobile number.

The text entered in the field is searched in all columns displayed. It is possible to enter part of the values from several items. The values must be separated by a space and in the same order as they appear in the whisper. Prompted items are sorted by user name.

Note:

This chapter also applies to the User custom field.

Custom functions

If you wish to change the way you search, sort and display values in the person field, add the spPersonSearch_Custom2 procedure to the database.
If the spPersonSearch_Custom2 procedure is defined in the database, it will always be used for the person menu instead of the default spPersonSearch procedure.
The spPersonSearch_Custom2 procedure has the same inputs and outputs as the existing spPersonSearch procedure.

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