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Skip Navigation LinksALVAO 11.2 / Application pages / Objects / Object / Related tickets

Related tickets

On this tab, you can find all tickets that are related to the selected object (i.e. tickets that have this object listed on the Objects page).

Options:

  • Command panel
    • New ticket - create a new ticket with a link to the displayed object.
      Note:
      The Alvao administrator can edit the contents of the service drop-down menu in Administration - Service Desk - Services - Objects.
    • Related templates - display ticket templates that have the displayed object set in the Objects field.
    • Add ticket- binds the displayed object to another ticket.
    • Remove ticket - remove the link of the object to the selected ticket.
    • Selected linked tickets - menu of commands for operations with selected tickets in the table.

 

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