Skip Navigation LinksALVAO 11.2Application pagesOther appsALVAO for Outlook (desktop add-in)ALVAO Add-in settings Skip Navigation Links.


Skip Navigation LinksALVAO 11.2 / Application pages / Other apps / ALVAO for Outlook (desktop add-in) / ALVAO Add-in settings

ALVAO Add-in settings

  • Connection
    • Alvao domain name (or REST API url) - enter the domain name of your, e.g., contoso.onalvao.com.
      If your Alvao REST API application has a non-standard address, or you are using HTTP protocol instead of HTTPS, enter the full REST API address, e.g., http://app.company.com/RestApi. If you do not use Entra ID for user import enter http://app.company.com/alvaorestapiwinauth instead.
    • Authentication - choose a user authentication method:
      • Microsoft Entra ID authentication - a Microsoft 365 user account or other Microsoft Entra ID user account will be used for authentication.
      • Integrated Windows authentication - the user account you are currently logged in to Windows on this computer will be automatically used for authentication without re-entering your credentials.
      • Windows username and password - use any other Windows user account, e.g., Active Directory user account.
        • User name - enter a user name.
        • Enter password - press this button and enter the password.
  • Taskbar
    • Display and hide automatically - if the selected Outlook item (message, meeting, event, task) contains a tag of an existing ticket in the subject or name, the ticket will be automatically displayed in the taskbar. Otherwise, the taskbar is automatically hidden.

 

Did not find what you were looking for? Ask our technical support team.