System architecture
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Users - users work with Alvao primarily in a web browser. They can use also Alvao apps for MS Teams, MS Outlook, and the mobile application.
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Alvao Server - this block is provided as a managed cloud service in ALVAO SaaS. In on-prem setup, you need to manage the following components by yourself.
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Alvao WebApp (WA, WebApp) - is a primary web application users work with. It runs on the MS IIS/ASP.NET platform. The app supports all common workflows from ticket submission, through asset tracking, to system administration.
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Sql database - Azure SQL Database or MS SQL Server is used as the database system.
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Alvao Service - a server component that performs all backend operations, like sending e-mail notifications to users, importing emails from service mailboxes, etc.
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Alvao REST API - the REST API interface used by ALVAO for Outlook, ALVAO for Teams, Mobile app, custom extension apps, etc.
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Custom Apps WebService - a service executing custom extension applications in a secure isolated environment.
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Deprecated
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Asset Management Collector (AM Collector, Collector) - a windows service integrating Alvao with Microsoft System Center, see the Microsoft System Center Configuration Manager Connector.
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Asset Management WebService (AM WebService, AM WS) - this web service is provided only to smoothly upgrade Alvao Agent to version 25.1 on computers. New version of Alvao Agent use Alvao REST API instead of AM WS.
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Scanned endpoint devices
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Alvao Agent - a service for Windows that is deployed on every computer to regularly scan its hardware and software configuration.
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Alvao SNMP Scanner - an application installed on one computer in local network to regularly scan other devices in the network using SNMP protocol. It is used by the ALVAO SNMP Network Discovery module.
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External services - set of external service optionally utilized by Alvao. In typical installations, MS Entra ID and MS Exchange (Microsoft 365) are recommended.
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Integrations - Alvao integrates with many 3rd-party systems.