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Upgrade from Previous Versions

Scheduling

Before you proceed with the upgrade to the latest version, please read all Release Notes since the version you are upgrading from carefully.

Data Backup

  1. Make sure that an up-to-date version of your database backup exists. If not, back up your database now.
  2. Back up the ALVAO server installation folders, i.e.:
    • C:\Program Files (x86)\ALVAO
    • C:\inetpub\wwwroot\portal folders

Database Upgrade

Warning:
Before you proceed with the upgrade, create a backup copy of your database and the current installation.
  1. Stop all ALVAO server applications and make sure that all clients are disconnected from the database.
  2. Install the new AlvaoAdmin.msi package on your server.
  3. Launch ALVAO Admin and connect to the ALVAO database.
  4. When prompted by ALVAO Admin, confirm the database upgrade.

Upgrade of Server Applications

  1. Install the MSI packages of the new server applications on your server. A typical installation includes the following packages:
    • ALVAO Asset Management
      • AlvaoAssetCollector.msi – Once the upgrade is completed, you will have to set up the account running the service to an account with Domain Admins permissions.
      • AlvaoAssetPortal.msi
      • AlvaoServiceDeskMailboxReader.msi – This package is needed to send automatic notifications of missing licenses
    • ALVAO Service Desk
      • AlvaoServiceDeskMailboxReader.msi
      • AlvaoServiceDeskPortal.msi
      • AlvaoServiceDeskWebService.msi
    • ALVAO Monitoring
      • AlvaoMonitoringServer.msi
      • AlvaoAssetCollector.msi
      • AlvaoMonitoringPortal.msi
      • AlvaoMonitoringWebService.msi
      • AssetCollector.msi
  2. Perform any other configuration steps according to the instructions in the Release Notes since the version from which you are upgrading.
  3. Make sure that all ALVAO server services are running. If they are not, start them.

Upgrade of Client Applications

  1. Use Group Policy (or a similar technology) to install client applications and Agents on client computers. A typical installation includes the following packages:
    • ALVAO Asset Management
      • AlvaoAssetManagementConsole.msi
      • AlvaoAssetManagementAgent.msi (if you use Agents for detection)
    • ALVAO Service Desk
      • AlvaoServiceDeskConsole.msi
    • ALVAO Monitoring
      • AlvaoMonitoringAgent.msi
    • ALVAO system management
      • AlvaoAdmin.msi
  2. Perform any other configuration steps according to the instructions in the Release Notes since the version from which you are upgrading.

 

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