This section contains the description of changes in the new product version that may cause certain problems in case of upgrades from legacy versions and/or running the new version. Please read this information carefully before upgrading to the new version.
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Type of change
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Error severity
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Request number
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Name
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Links
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Bug fixes
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Minor
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21566
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Admin – Software profiles – An error appears if the asterisk (*) character is used in the products filter
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Bug fixes
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Minor
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22048
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AM Console – Detection – The Save to file command causes memory leaks
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Bug fixes
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Minor
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22141
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AM Console – Using the "Detect" command will not restore the "Detection" tab in the tree
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Bug fixes
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Minor
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22172
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AM Console – PLal – The bottom table does not display the information on who has been a license removed by and when
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Bug fixes
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Minor
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22179
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AM Console – Licenses – License items – Add/Edit – Selecting more objects in the Computer (User) field than permitted by the license results in an obscure error message
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Bug fixes
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Major
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22265
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AM – Microsoft Windows 2003 Server R2 is detected as WS2003
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Article
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Bug fixes
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Medium
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22273
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AM Agent – The connection to Agent cannot be established
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Article
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Bug fixes
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Medium
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22354
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AM – ImportLic – The import process results in an error message: Invalid column name "txtLicCAL"
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Article
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Bug fixes
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Medium
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22455
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AM Console – Open Attachment – If the attachment is of the reference type and its file name contains diacritic characters or spaces, the attachment cannot be opened
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Article
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Bug fixes
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Minor
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22555
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AM Console – Log – An error appears while sorting the view by the Title column
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Article
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Bug fixes
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Medium
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22624
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AM Collector – SWLIB Update – If an error occurs during the library download, the update will be blocked
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Article
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Bug fixes
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Minor
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22788
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AM Console – Objects – Using the Ping command (with a single PC selected) results in an error
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Article
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Bug fixes
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Medium
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23182
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AM Console – Permissions in the tree – A combination of permissions is not working when permissions to a specific objects (including sub-objects) and a specific object kind have been set
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Bug fixes
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Minor
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23198
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AM Console – Software – Assign license – No licenses can be assigned to products with no manufacturer specified
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Article
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Bug fixes
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Medium
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23285
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AM – SW Detection – Error 00000000, the Log will include the following error: FillXMLDoc: An unknown error occurred while accessing an unnamed file
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Article
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Bug fixes
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Minor
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23289
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AM Console – Software – Assign license – The following error appears: There is already an object name ##LicAssign in the database
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Article
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Bug fixes
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Medium
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23483
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AM Collector – The service can freeze under certain circumstances
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Article
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Bug fixes
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Minor
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23689
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AM Console – Vouchers – An error appears while sorting the view by the Note column
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Article
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Bug fixes
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Medium
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23938
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AM Console – PLal – The bottom list does not include the Computer center; the licenses registered under the specific Computer center are not offered in preference during the license assignment process
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Article
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Edit
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19113
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AM Console – Property values codes – Do not include object values from the recycle bin or discarded assets
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Edit
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21770
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AM Console – Objects tree – Optimize speed in situations where permissions are enabled in the Objects tree
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Edit
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21946
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AM Console – Software – Optimize speed of the SW tab (while a specific PC is selected in the tree)
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Edit
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22746
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AM – Detect Office 2010 correctly, including the correct ProductID and CD Key
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Article
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Edit
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22997
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AM Console – Properties – Detect URL in the property value and make the URL clickable
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Edit
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23735
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AM – Detection – Detect Windows 8
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Type of change
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Error severity
|
Request number
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Name
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Links
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Bug fixes
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Minor
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20541
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SD – The Console crashes while adding attachments of different types to a note
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Bug fixes
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Medium
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21469
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SD Console – The "New request" dialog box ignores the settings for "Default SLA"
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Article
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Bug fixes
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Medium
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21734
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SD Console – Send message / Assign to solver – status change
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Article
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Bug fixes
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Minor
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21746
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Admin – An error occurs while creating both SLA and notification rule at the same time
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Bug fixes
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Medium
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21806
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SD Portal – A change to SLA is not recorded in the Log
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Article
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Bug fixes
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Medium
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22194
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SD Console – Current information cannot be edited
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Article
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Bug fixes
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Medium
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22195
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SD Portal – Attachments from current information cannot be opened
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Article
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Bug fixes
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Medium
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22268
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SD Console – New request – The request is created as the record type "process"
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Bug fixes
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Medium
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22315
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SD console/Portal – Custom items with a code list are displayed as numbers
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Article
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Bug fixes
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Medium
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22415
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SD Console – Files inserted in events as links are saved incorrectly
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Article
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Bug fixes
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no error
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22685
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SD Console – The following error message appears during startup: Commit jumplist failed
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Article
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Bug fixes
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Medium
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23807
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SD Console – Batch edit of statuses is working incorrectly
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Article
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Bug fixes
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Medium
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23890
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SD MR – Confusion of requesters
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Article
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Bug fixes
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Minor
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24425
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SD Console – No status is set for new requests
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Edit
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9367
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SD Portal – Employment start, employment end, and substitution of an employee
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Article
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Edit
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23948
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Service Desk Analysis.xlsm – revision for A7.0 SP1
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