Skip Navigation LinksALVAO 11.0ALVAO Service DeskSystem implementation in the organizationMultilingual environment Skip Navigation Links.


Multilingual environment

See Asset Management - Multilingual Environment.

You can translate the following values in SD:

  • Service
    • Service Name
    • Service Description
    • Service keywords
  • SLA
    • Name of SLA
    • Description of the SLA
  • Process
    • Process name
    • status name
    • Description of statuses
    • Instructions for the solver
    • Authorizer Report Template
    • status transition message template for applicants
  • Priority
    • Name of priority (high, medium, ...)
  • Request relationships
    • Link type name
  • Custom request items
    • Item name
    • Item description
    • Values in the list of values for items of type int and nvarchar
      Note:

      Translations of custom field value lists are disabled by default. You can enable them on each custom field separately by enabling the Enable translation option.
  • Custom Notifications
    • Subject and text of the notification

 

Did not find what you were looking for? Ask our technical support team.