Technical requirements

Unless otherwise noted, these are versions of products with valid extended support within the Microsoft product lifecycle at the time this version of Alvao was released, i.e. 4/2023.

Servers (valid for on-premises)

  • Microsoft Windows Server
  • Microsoft SQL Server (all editions including Express Edition) or Azure SQL Database
  • Microsoft .NET Framework 4.8
  • Microsoft .NET 6
  • Microsoft Internet Information Services Server (IIS) with IIS 6 Management Compatibility installed
  • SMTP server (optional)

Technician Computers

  • Microsoft Windows
  • Microsoft .NET Framework 4.8
  • Web browser - Microsoft Edge recommended
  • Microsoft Office (optional)

Other computers on the network

Any computers and other devices can be registered in the system, regardless of their operating system.
For automatic hardware and software detection, computers must meet the following requirements:

  • Microsoft Windows
  • Microsoft .NET Framework 4.8 or higher - for Agent installation

Some older versions of the Windows operating system can also be detected automatically:

  • Microsoft Windows 8.1/8, Windows 7, Vista, - can be detected with or without Agent
  • Microsoft Windows XP - can be detected by Agent 10.0 or without Agent
  • Microsoft Windows 2000/95/98/Me/NT4 SP6 - can only be detected with Agent 5.0


Did not find what you were looking for? Ask our technical support team.