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Anonymize deleted users

This application allows for the permanent removal (anonymization) of Alvao users, such as when an employee leaves your company. This option will assist you in managing your company’s compliance with the General Data Protection Regulation (GDPR).

Installation​

  1. Download the AnonymizationOfDeletedUsers.zip certified application.
  2. Go to Administration - Applications, import the XML file as New application and enable the application.

Application behaviour​

  • The application anonymize deleted users periodically once a day during night hours.

  • By default, deleted users are anonymized 30 days after their removal.

  • You can adjust the number in the Administration - Setting - Advanced after running the following script in your Alvao database:

    update tProperty set 
    sPropertyValue = isnull(sPropertyValue, '') + ';Alvao.Users.AnonymizeDeletedAfterDays'
    where sProperty = 'AdditionalEditableProperties'
    note

    If you are using the SaaS environment and still want to change this value, please contact your consultant or the ALVAO technical support team

  • All sensitive information identifying the original user will be deleted from tPerson (with an exception of the sPerson column - name of the user will be changed to "Deleted user").

  • Also all sensitive information from tHdTicket (including his name in FullTextSearch) are anonymized.