multi-languages

See Asset Management - Multilingual Environment.

You can translate the following values in SD:

• Service
  • Service Name
  • Service Description
  • Service keywords
• SLA
  • Name of SLA
  • Description of the SLA
• Process
  • Process name
  • status name
  • Description of statuses
  • Instructions for the solver
  • Authorizer Report Template
  • status transition message template for requesters
• Priority
  • Name of priority (high, medium, ...)
• Ticket relationships
  • Link type name
• Custom ticket fields

  • Item name

  • Item description

  • Values in the list of values for fields of type int and nvarchar

    note

Translations of custom field value lists are disabled by default. You can enable them on each custom field separately by enabling the Enable translation option.

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• Custom Notifications
  • Subject and text of the notification