Monthly Service Bill

The Monthly Service Bill is only available on the SD WebApp and is intended for requesters. It contains a table of requests submitted by the logged-in user and by all of his/her subordinates. The Department Manager or the client's manager thus have an overview of the utilization of services and requests. Clicking on the request name will bring you to the request details.

The page includes only those requests with time spent on resolving in the selected month is greater than null. The top section of the page also includes the total amount of time reported for the selected month and for the displayed requests. The client's manager can thus view the amount of time spent on his/her requests.

The link to the Monthly Service Bill is hidden by default. If you have no custom links set in the user menu (top-right corner), you can add the link using the following SQL script:

DECLARE @UserMenuCustom nvarchar(max);
SET @UserMenuCustom = N'"Monthly Service Bill","/MonthBill"';
DELETE dbo.tProperty WHERE sProperty=N'WebApp.UserMenu.Custom';
INSERT INTO dbo.tProperty(sProperty,sPropertyValue) VALUES(N'WebApp.UserMenu.Custom',@UserMenuCustom);

Otherwise, edit the second line of the script so that it contains both the existing links and the link to the Monthly Service Bill, for example:

DECLARE @UserMenuCustom nvarchar(max);
SET @UserMenuCustom = N'"Custom form","/Custom/ALVAO/CustomForm"; "Monthly Service Bill","/MonthBill"';
DELETE dbo.tProperty WHERE sProperty=N'WebApp.UserMenu.Custom';
INSERT INTO dbo.tProperty(sProperty,sPropertyValue) VALUES(N'WebApp.UserMenu.Custom',@UserMenuCustom);

Information about localization and instructions how to hide the link can be found on the Custom Links in Menus page.

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