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Computer Requirements

Servers

  • Operating system: Microsoft Windows Server 2016, Microsoft Windows Server 2012 (R2) or Microsoft Windows Server 2008 R2 SP1
  • Microsoft SQL Server 2008 R2 and later (all editions including Express Edition)
  • Microsoft .NET Framework 4.7.2, 4.0
  • Microsoft Internet Information Services Server (IIS)

The IIS server needs to be installed and configured correctly to run the ALVAO WebApp. For non-agent detections to work correctly, the server on which Collector is installed should be running at least Windows Server 2008 R2 or later. If the server is running an older operating system (Windows XP), the correct function of non-agent detections cannot be guaranteed (especially for 64 bit stations).

Computers of Technical Support operators and technicians

  • Operating systems:
    • Microsoft Windows 10 Pro, Enterprise
    • Microsoft Windows 8.1 Pro, Enterprise
    • Microsoft Windows 8 Pro, Enterprise
    • Microsoft Windows 7 Professional, Enterprise, Ultimate
    • Microsoft Windows Vista Business Edition, Ultimate Edition
  • Microsoft .NET Framework 4.0
  • Microsoft Internet Explorer 10 or later
  • Microsoft Office 2007 or later (optional)

Other Network Computers

The system can register any computers and devices regardless of their operating system.
However, if you want to use automatic hardware and software detection, the computers must comply with the following requirements:

  • Operating systems:
    • Microsoft Windows 10, Windows 8.1/8, Windows 7, Vista, XP – can be detected with or without the Agent
    • Microsoft Windows 2000/95/98/Me/NT4 SP6 – can be detected with Agent 5.0 only
    • Microsoft .NET Framework 4.0 or later – for Agent installation

 

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