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Computer Requirements

Servers

  • Operating system: Microsoft Windows Server 2016, Microsoft Windows Server 2012 (R2) or Microsoft Windows Server 2008 R2 SP1
  • Microsoft SQL Server 2008 R2 and later (all editions including Express Edition)
  • Microsoft .NET Framework 4.7.2, 4.0
  • Microsoft Internet Information Services Server (IIS)
  • Microsoft Exchange 2007 or Later
  • SMTP Server (optional)
  • Lotus Domino (optional)

Computers of Technical Support operators and technicians

  • Operating systems:
    • Microsoft Windows 10 Pro, Enterprise
    • Microsoft Windows 8.1 Pro, Enterprise
    • Microsoft Windows 8 Pro, Enterprise
    • Microsoft Windows 7 Professional, Enterprise, Ultimate
    • Microsoft Windows Vista Business Edition, Ultimate Edition
  • Microsoft .NET Framework 4.0
  • Microsoft Internet Explorer 10 or later
  • Microsoft Office 2007 or later (optional)

Users' Machines

The system can be used from any computer, regardless of the operating system used. Internet Explorer 10 or later must be installed in the computer.

 

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