Release Notes
ALVAO 10.2
Prior to upgrading to a new version, read the Important Warnings. The list of news and changes in the new version is located on the New functionalities and changes page. The list of released updates is available on the Updates released page.
Abbreviations used
Abbreviation |
Meaning |
Admin |
the ALVAO Admin application |
AM |
the ALVAO Asset Management product |
AM Agent |
the Asset Management Agent application |
AM Collector, Collector |
the Asset Management Collector application |
AM Console |
the Asset Management Console application |
AM WS |
the Asset Management WebService application |
MR, MailboxReader |
the Service Desk Mailbox Reader application |
OA |
the ALVAO Outlook Add-in module |
SD |
the ALVAO Service Desk product |
SD Console |
the Service Desk Console application |
SD WS |
the Service Desk WebService application |
WA, WebApp |
the ALVAO WebApp application |
Record marking conventions
The records in chapters Important Warnings, New functionalities and changes, Removed problems and Known problems have the following form:
<product abbreviation> <application> <functionality> <change description>
In addition to that, there is usually a repair or change identifier such as T11111ALVAO at the beginning or end of each record.
Examples:
- SD WebApp – Requests – Edit – description of functionality. (T11111ALVAO)
- The modification relates to the ALVAO WebApp application within the ALVAO Service Desk product.
- AM Admin – Settings – Detection – Set – description of functionality. (T22222ALVAO)
- The modification relates to the ALVAO Admin application within the ALVAO Asset Management product.
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