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ALVAO Intelligence (AI)

This module extends Alvao with a set of useful AI features:

  • Searching through images that are part of or attached to ticket log records (e.g., screenshots capturing error messages, etc.). This feature is available in the Ticket logs search mode in the top search box.

  • Mobile app - New asset - entering property values using cam.

  • ALVAO for Teams - Alvao Bot - improved search with use intent analysis.

Technické požadavky​

Configuration​

For ALVAO SaaS editions containing this module, no configuration is necessary on you side. The module is configured and ready to use with limited but usually sufficient amount of AI capacity. If the AI capacity included in your ALVAO SaaS subscription proves insufficient, you can use your own Azure AI Vision, and Conversational Language Understanding services. In this case, follow the same procedure as for on-prem deployment.

For on-prem Alvao deployments, create instances of the Azure AI Vision (Computer vision), and Conversational Language Understanding services in your Azure subscription and reference it in Administration - Settings - Web services.