Home page

On this page, applicants can search for information in Alvao and submit new requests.

Options:

What can we help you with? - enter the text by which you want to search for information in the following agendas:
- Current news - search the title and text of the message.
- Knowledge Base Articles - search for the title, annotation, article text and attachment titles.
- Your requests (i.e. requests of which you are the requester) - the title of the request is searched.
- Services - the service name (including the path in the tree) and keywords are searched. Click on the found service to submit a new request.
Links - below the search box are tiles that represent useful links to the most used services in the service catalog or other sites.

Note:
These links are defined by the Alvao administrator on the Administration - Service Desk - Services.
Current news - a preview of current reports issued by service teams. Messages you have already read are shown in grey.
My Requests - requests you have created.
Knowledge - knowledge that could help you solve problems.
My assets - insight into the assets entrusted to your use or for which you are responsible.

Note:

This page is only available when the ALVAO Service Desk product is activated.

Did not find what you were looking for? Ask our technical support team.