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Home page

On this page applicants can search for information in ALVAO and submit new requests.

Options:

  • What can we help you with? - enter the text you want to search for information in the following agendas:
    • Current Messages - search the title and text of the message.
    • Knowledge Base Articles - search for the title, annotation, article text and attachment titles.
    • Your requirements (i.e. requirements of which you are the requester) - the title of the requirement is searched.
    • Services - the service name (including the path in the tree) and keywords are searched. Click on the found service to submit a new request.
  • Links - below the search box are tiles that represent useful links to the most used services in the service catalog or other sites.
    Note:
     These links are defined by the ALVAO administrator on the Administration - Service Desk - Services.
  • Current Reports - a preview of current reports issued by service teams. Messages you have already read are shown in grey.
  • My Requests - requests you have created.
  • Knowledge - knowledge that could help you solve problems.
  • My entrusted assets - insight into the assets entrusted to your use or for which you are responsible.
Note:
This page is only available when the ALVAO Service Desk product is activated.

 

Did not find what you were looking for? Ask our technical support team.