Catalog of Services
The tab serves to setting the tile look in the service catalog on the Service Desk WebApp and the order in tree.
Options:
- View in Service Catalog – by disabling this option, the service will not be visible in the service catalog. The option affects only the display in the service catalog on Service Desk WebApp. The service visibility in the rest of the system is not affected by the option settings.
Note: The "View in service catalog" option settings are written into all child services. Disabled option (service is not displayed) has higher priority, so you can not enable the "View in service catalog" option on a service if the parent service has the option disabled.
- Tiles
- Tile type – select a service display mode in the service catalog in Service Desk WebApp.
- Square – service icon will be shown on a square colored background.
Tip: We recommend this mode for white icons in the "modern look" in Windows.
- Ribbon under icon – the service will be shown as an icon on a white background under which there will be a horizontal colored ribbon with the service name.
Tip: This mode is suitable for colored icons on transparent or white background.
- Tile color – select a color of the tile, refer to recommended colors. Selected tile color should be in contrast to the service image and should express the service type (e.g. red color for incidents).
- New Request Form
- Service order in tree – an option to order the services in tree using the order (ordered alphabetically by default).
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