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Abbreviations and naming convention

Abbreviations used

Abbreviation	Meaning
AM	ALVAO Asset Management (product)
AM Agent	Asset Management Agent (client application)
AM Collector, Collector	Asset Management Collector (server application)
AM Console, AMC	Asset Management Console (client application)
AM WS	Asset Management WebService (server application)
AS	Alvao Service (server application)
CA WS	Custom Apps WebService (server application)
AO	ALVAO for Outlook - the extension module and the corresponding add-in application for Outlook desktop application
REST API	Alvao REST API interface
SD	ALVAO Service Desk (product)
AT	ALVAO for Teams (extension module)
WA, WebApp	Alvao WebApp (web application)

Record naming conventions

The records on the Important notices, New features and changes, Fixed issues, and Known issues pages have the following format:

<product abbreviation> <application> <functionality> <description of issue or feature>

In addition, the identifier of the fix or the change is usually included at the beginning or end of the record, e.g. T11111ALVAO.

Example:

• Tickets - Assign - new field Solver group added. (T11111ALVAO)
• Meaning: A new field Solver group was added to the form of the Assign command which is accessible on the Tickets page of the Alvao WebApp application which is a part of the ALVAO Service Desk product.

 

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