Before you upgrade the production environment, we recommend that you first test the upgrade itself and all production-critical features in a separate test environment.

If you have a perpetual license and are planning a manual upgrade, make sure that the version is covered by your license, i.e. that the version has been released within 1 year of the license being issued.

Upgrade preparation

Inform users before starting the upgrade.
Switch the database on SQL Server to RESTRICTED_USER mode. When using SQL Server Management Studio, perform the following steps.
- Right-click the Alvao database and select Properties.
- Go to the Options page.
- From the State section, set the Restrict Access option to RESTRICTED_USER.

Caution:

In the RESTRICTED_USER mode, only users with sysadmin, dbcreator or db_owner privileges will be allowed to access the datababase, . However, only a user with sysadmin or db_owner privileges can run the upgrade.

Data backup

Backup the database or check that a current backup exists.
Backup the folders on the server where Alvao is installed, i.e.:
- C:\Program Files (x86)\ALVAO
- C:\inetpub\wwwroot\web application folders

Alvao Server

The Alvao Server Setup application supports the upgrade of a typical Alvao server application installation (i.e. all server applications installed on one server) from version 10.3 SP1 and later. If you are upgrading from an older version or using a non typical installation, follow the Alvao Server - manual upgrade instructions.

From ALVAO Downloads, download the AlvaoServerSetup.exe application.
On the server, run the AlvaoServerSetup.exe installation file and follow its instructions.

Caution:

If you are upgrading Alvao in a test environment using ServerSetup, make sure you are connected to the test database. You cannot select which database to upgrade in the ServerSetup installer. The installer takes this information from the ConnectionString parameter of the Alvao Service and Asset Management Collector configuration file.

Note:

When upgrading the database, the current activation key is verified over the internet.

Client applications

The Asset Management Agent and the Asset Management Console is updated automatically according to the installed version of the Alvao Server.

Tip:

You can also download the latest version of the installation package from User Menu - Settings - Install Applications.

Completing the upgrade

If you have upgraded the SQL Server prior to the Alvao upgrade, please also increase the compatibility level of the database to the highest available.
Switch the database back to MULTI_USER mode, visit the Upgrade preparation section for the procedure.
For server applications (WebApp, Alvao Service, REST API, Custom Apps WebService, and AM WebService), if you have some custom settings in the configuration file (Web.config), move the settings to the new Web.config manually from the backup file (Web-backup-{datetime}.config).
Optionally perform additional configuration steps as instructed in the Upgrade from ALVAO 11.1 – manual steps documents of all versions following after the version you are upgrading from.
Restart the IIS server.

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