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Expand Sending message

Sending message

Forward message

Minutes from another communication

Ticket resolution

Reopen ticket for resolution

Retrieving message from ticket requester from MS Outlook

Return ticket to main solver

Internal records

Waiting for requester

Important communication

Change Alvao version

Change language

Skip Navigation LinksALVAO 11.2 / Service team member guide / Tickets / Documentation of communications and solutions / Forward ticket

Forward ticket

You can forward the entire ticket including its detailed log and attachments, to any recipient via email using Tickets - Forward Ticket.

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