Skip Navigation LinksALVAO 11.2 / Service team member guide / Tickets / Documentation of communications and solutions / Ticket resolution
Ticket resolution
After you, as the solver, resolve the ticket use the Tickets - Resolve command in the application. This will end the time to resolve the ticket according to the SLA.
Continue with the solving process in the ticket.
Did not find what you were looking for? Ask our technical support team.