Skip Navigation LinksALVAO 10.0ALVAO Service DeskRequestsDocumentation of Discussions and SolutionsSending Replies Skip Navigation Links. Skip Navigation Links Skip Navigation Links.


Change ALVAO version
Change language

Sending Replies

Use the following steps to send a reply to a message recorded in the Request Log:

  1. Go to the Request Log and select a message to which you want to reply.
  2. Go to the main menu and select Home – Reply.
  3. The Send Message window will open containing the text of the original message. Type your reply at the beginning and then click on Send to send your reply.
    Note:
    The original message format is used in the reply automatically.
Note:
If you use Home – Reply on the request (not on a specific message in the Request Log), the most suitable message for reply will be automatically selected in the Log.

 

Did not find what you were looking for? Ask our technical support team.