Skip Navigation LinksALVAO 10.1ALVAO Service DeskRequestsRequest Templates Skip Navigation Links. Skip Navigation Links Skip Navigation Links.


Request Templates

  • Request templates facilitate creating repetitive requests.
  • Request templates are created directly for specific services. You cannot create templates without creating a service first.
  • On the request templates, you can set automatic request creation with selected repeating.
  • You can set up a default request template for each service in the Service Catalog. The template will be used to set the default values of input fields in the request form.

Permissions

Permissions Operator Manager Solver Requester
Create and edit Yes Yes No No
Use Yes Yes Yes No
Schedule Yes Yes No No

 

Did not find what you were looking for? Ask our technical support team.