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April 30, 2026 - Release notes (version 26.2)

Discover what’s new in ALVAO! Explore the latest features in a clear, user-friendly format on the What’s New blog—designed to keep you in the loop and inspired.

Your opinion matters to us! We'd love your feedback on newly released and upcoming features!

Common features​

  • Administration - Data queries - The results of the new diagnostics log data query are filtered by default to the last three days and sorted from newest to oldest (T188498ALVAO).
  • Applications – Certified applications do not require Custom Apps
  • Administrators and users can subscribe to product, SaaS and marketing news directly in the application (T188870ALVAO)

ALVAO Asset Management​

  • ALVAO Service - AS now classifies queued items as either "unknown" or "SW scan issue" and routes them to the appropriate SwLib WS endpoint, including the new ReportSwScanIssue endpoint for SW scan issues. (T189023ALVAO)
  • Self-service portal - My assets - Object tile - better promotion of actions. (T186206ALVAO)
  • Self-service portal - My assets - New ticket form - posibility to go back to object's detail. (T181334ALVAO)
  • You can now specify and generate QR Code/Barcode labels on objects. (T44980ALVAO)
  • Object’s detail - Software tab - New command Report scan issue was added (only available to computers). You can now easily send computer’s latest scan together with a description of the issue to ALVAO for analysis. (T189022ALVAO)
  • Asset check - You can now perform the physical asset check faster and more efficiently using the ALVAO mobile app Asset check screen. (T189685ALVAO)

ALVAO Service Desk​

  • Knowledge base – Manage – added Deleted table column. (T184283ALVAO)
  • Home page – New title has been added to the block containing service catalog. (T186191ALVAO)
  • Home page – The default background image color is adjusted to match the user’s color scheme. (T189021ALVAO)
  • Registration welcome page - during creation of sample data new text informing about the progress are shown. (T191605ALVAO)

Extension Modules​

ALVAO Advanced Workflows​

  • Tickets - Ticket - the new Tasks panel - add a list of tasks (checklist) to a ticket that the ticket solver needs to complete or remember when resolving the ticket. (T47702ALVAO)

ALVAO Asset Management Autopilot​

ALVAO Asset Management / Service Desk Custom Apps​

ALVAO Asset Management / Service Desk Enterprise API​

  • REST API – Added validation to prevent creating duplicate users or groups based on unique attributes (login, email for users, name for groups) (T188863ALVAO)
  • GET /objects/{objectId}/properties - the new isAutoGenerated attribute has been added. (T187464ALVAO)
  • Added an MCP Server for Alvao Service Desk and Asset Management, enabling AI agents across M365 apps (beyond MS Teams) to retrieve service desk data and execute multi-system tasks. (T184222ALVAO)
  • Semantic search - $search parameter now supports semantic search. (T188878ALVAO)

ALVAO Configuration Management​

ALVAO DevOps Connectors​

ALVAO Discovery Agent​

ALVAO Endpoint Management Connectors​

ALVAO Service Desk Intelligence​

  • Search fields have been enhanced with semantic search results. (T178237ALVAO)

ALVAO Service Desk Custom Apps​

ALVAO for Teams​

ALVAO for Outlook​

  • Integration of Microsoft Graph change notifications (preview) for Outlook resources when new email arrives into the target mailbox (T190218ALVAO).