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AutomaticDeviceWarrantyDiscovery application

This application automatically updates the Warranty expiration object property of Dell computers with the information retrieved from the Dell TechDirect API.

This application is available from version 25.2.

Installation and setup​

  1. Request the Dell TechDirect API client_id and client_secret values from the Dell support service.

  2. Go to Administration - Settings - Advanced and enter the obtained values into settings:

    • DellWarrantyApi.ClientId
    • DellWarrantyApi.ClientSecret

  3. Download the AutomaticDeviceWarrantyDiscovery.zip file and extract it.

  4. In Administration – Applications, import the AutomaticDeviceWarrantyDiscovery.xml file, and then enable the application with the Enable command.

Using application​

The application automatically once a day updates the Warranty expiration property of every object with Manufacturer property containing word Dell and the Serial number property is not empty.

For troubleshooting, check the Diagnostics log.