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Release Notes
ALVAO 10.0
Prior to upgrading to a new version, read the Important Warnings
chapter. After that, a list of news and changes in the new version follows
in the New functionalities and changes chapter. You can find a
continuously updated list of released updates at the end of the document.
Important Warnings
This section contains the description of changes in the new product
version that may cause certain problems in case of upgrades from legacy
versions and/or running the new version. Please read this information
carefully before upgrading to the new version. We also recommend
reading the list of known issues in the released versions, see
Known problems.
Common for all ALVAO products
- ALVAO WebApp – The .NET version was upgraded to 4.5. Make sure that
you have ASP .NET v4.5 or later installed before you
perform the upgrade. You will also need to install a new version of
Web.config. This means that prior to upgrading, you will have to
move your current version of the file from the installation folder to
another folder and then you only transfer the custom settings after the
upgrade is completed. (T68458ALVAO)
ALVAO Asset Management
- AM – Overview of licenses and installations / SAM Manager report – when
filtering by Cost center, the number of licenses does not include
unassigned licenses registered without a Cost center. (T51091ALVAO)
ALVAO Service Desk
- SD – a license per solver check added. Services with an
unlimited number of requesters (i.e. services in which the Guest
has the SLA) now require a license per solver. For more information please
refer to the License Agreement.
If during upgrade an alert of exceeding the number of licenses appears,
please check the
usage of Service Desk licenses per user. (T62508ALVAO)
- SD WebApp – the Custom form definitions have changed.
When upgrading, the custom forms must be edited according to the
instructions so that the forms are displayed properly. (T56374ALVAO)
- SD – Write / New / New linked request – the Service field – if the user
does not enter the service name he/she is looking for, he/she will be
shown only services for which he/she has the operator, solver, or
manager role and where the selected requester has SLA. This also applies to
the Service field of the form for moving a request to another
service. (T63340ALVAO)
- SD WebApp/Console – New / Write / Edit request / Custom form – the
Device field – the user can only select the devices that
he/she is authorized to see or the assets assigned to the current requester.
Computer components and Computer Set type objects cannot be
selected. (T59854ALVAO)
- SD Console – Request/Template – Edit – the Device field – Select from
tree – the objects tree only displays devices that the
logged-in user is authorized to see in the tree. (T62279ALVAO)
- SD –
the Device field – the definition of the default function
ftDeviceSearch has been changed. The custom function
ftDeviceSearch_Custom
is no longer supported. Now it is necessary to create a function called
ftDeviceSearch_Custom2 which will have the same definition as
ftDeviceSearch. (T59854ALVAO)
- SD WebApp – Person selection – the definition of the default procedure
spPersonSearch has been changed. The custom function
spPersonSearch_Custom
is no longer supported. Now it is necessary to create a function called
spPersonSearch_Custom2 which will have the same definition as
spPersonSearch. (T63881ALVAO)
- SD – Request priorities are no longer defined in the
tHdTicketPriority table. The existing custom values of the
Priority field remain unchanged. (T63243ALVAO)
- SD – The system processes Service
request and Request for change were renamed to correspond to
the ITIL terminology. They were renamed in the following languages: Czech,
Polish, Slovak. (T45272ALVAO)
ALVAO Monitoring
-
New functionalities and changes
Common for all ALVAO products
- ALVAO – Console – Tables – when moving a column
with the mouse, the table moves automatically so that the column can be
placed in a position outside the view. (T66107ALVAO)
- ALVAO – ImportAD – importing members of groups from other
trusted domains is now supported. (T59893ALVAO)
- Admin –
password rules settings. (T57508ALVAO)
- ALVAO WebApp – Sign in – ALVAO WebApp is protected against password-guessing
attack. This protection can be strengthened by
enabling CAPTCHA. (T57507ALVAO)
- ALVAO WebApp – Sign in – it is possible to set the length of the
period of inactivity after which the user will be
automatically signed out. (T57509ALVAO)
- ALVAO WebApp – Requests – Requests/objects/people/organizations
found – if the table is short, the detail of the record will appear
under the last row of the results table. (T58719ALVAO)
- Admin – Manage – Languages – Export – translations
that are to be added or updated are highlighted in the
exported file. (T63902ALVAO)
- Admin – Manage – Languages – Import – it is now checked
whether any of the original texts to be translated have
changed. (T62144ALVAO)
- Admin – Manage – Languages – the ALVAO system language is always
included in the menu of preferred languages. (T65670ALVAO)
- Admin – Manage – Languages – texts in the ALVAO system language are
not exported to the translation workbook as columns
for translation, but only as original texts. (T65670ALVAO)
- The terms Integrated logon or Integrated security
have been replaced with Integrated authentication.
(T59821ALVAO)
- Admin – the names of dialogs for global settings of ALVAO
applications have been unified. (T58925ALVAO)
ALVAO Asset Management
- AM – Property definition – Number data type – it is
possible to create and work with Number type properties (decimal
numbers). The existing properties can be
converted between the Number and Text data types.
(T58651ALVAO)
- AM – a new property,
Person responsible for asset, allows to keep track of who is
responsible for the jointly used asset, e.g. the asset in the department
under the responsibility of the department manager. (T54541ALVAO)
- AM – The properties Person responsible for software and
User have new icons. (T65236ALVAO)
- AM Console – searching in the tree is now faster.
(T65402ALVAO)
- AM – Detection of monitors – all monitors connected
to a computer are detected and also created as objects
in the tree. (T58668ALVAO)
- AM – Detection of monitors – all displays of
notebooks and connected projectors are detected, but
they are not created as objects in the tree.
(T58668ALVAO)
- AM – Detection of monitors via MS SCCM – information about monitors
are taken from the new WMI classes. Refer to the
settings for more information. (T62825ALVAO)
- AM – Detection – detections containing data older than those
currently registered are not loaded and thus do not
replace newer data. (T57841ALVAO)
- AM Console – Detection – the Detect again command
has been renamed to Detect. The command does not delete the
details of selected detections but plans new ones. (T32224ALVAO)
- AM Console –
Overview of licenses and installations – Bottom table – a new column
called Record kind added. This column can be used to
better distinguish and, if necessary, filter by individual types of
records. (T57842ALVAO)
- AM Console/WebApp – Software – a new column called Operating
system added. This column can be used to distinguish and, if
necessary, filter operating systems. (T57842ALVAO, T67700ALVAO)
- AM Console/WebApp – Software – the License assigned without
reason record type now uses the standard License icon.
(T57842ALVAO, T67700ALVAO)
- AM Console/WebApp – Software – the name of the Product
and Operating system record types has been changed to
Installation. The icon has also been adapted accordingly.
(T57842ALVAO, T67700ALVAO)
- AM Console – Overview of licenses and installations – Bottom table –
the icon in the Object column now shows the real object
icon. (T57842ALVAO)
- AM Console – Overview of licenses and installations – Bottom table –
the Installation view has been added. Only installation
records are shown here. (T57842ALVAO)
- AM Console – License Registry – when the License Registry is opened
from the AM Console main menu, the filter is
not preset to the currently selected computer or user. (T63393ALVAO)
- AM – Print reports – Entrusted property list – serves as a list of
assets assigned to the user. As opposed to the Internal cumulative
handover protocol, it is not required to specify the person handing
over and the recipient and no document is created. (T63126ALVAO)
- AM – SQL queries – in the Query.Computer,
Query.Node, and Query.User views, the data
types of the object properties columns correspond to the property types.
After changing the data type of any property it is necessary to
refresh data for reports. (T58651ALVAO)
- AM – Data analysis – the workbook is also available in
English. (T54474ALVAO)
- ALVAO SAM Assistant – the
SAM Manager Report has been renamed and is also available in
English. (T54911ALVAO)
- AM – Internal handover protocol, cumulative – the link to the Labor
Code has been updated. (T60394ALVAO)
- AM Collector – Settings – the check box Use the same database
connection as used by the Console has been deleted. (T58441ALVAO)
ALVAO Service Desk
Batch operations
- SD WebApp – Requests – Assign to solver / Assign to me /
Return to operator – the commands can be executed in batch mode
over multiple requests. (T59951ALVAO)
- SD WebApp – Requests – Resolve/Reopen – the
commands can be executed in batch mode over multiple requests.
(T59935ALVAO)
- SD WebApp – Requests – Due date – the command can
be executed in batch mode over multiple requests. (T59952ALVAO)
- SD WebApp – Requests – Send message / Note – the
commands can be executed in batch mode over multiple requests.
(T59955ALVAO)
- SD WebApp – Requests – Move to another service –
the command can be executed in batch mode over multiple requests.
(T59953ALVAO)
- SD WebApp – Requests – Edit – the command can be
executed in batch mode over multiple requests. (T59933ALVAO)
New / Write request
- SD – New / Write request – the Service field – when creating a new
request, service operators can select a service from the service
tree. (T63757ALVAO)
- SD Console – New request – it is no longer necessary to sign in to
ALVAO WebApp. When the form is displayed, the user will be
signed in automatically under the account of the user signed in
to the SD Console. (T66262ALVAO)
- SD WebApp – Write request – the Custom New Request Form is displayed
immediately after a service is selected; it is not necessary to click on
the Open form button. (T56374ALVAO)
- SD – New / Write request – the Device field – when creating a new request,
service operators can select a device from the objects tree.
(T62279ALVAO)
- SD WebApp – New / Write / Edit request / Custom form – the
Device field – object icons are shown in the menu.
(T59854ALVAO)
- SD WebApp – New / Write request – the Device field – the Show all
devices check box has been canceled. (T59854ALVAO)
- SD WebApp/Console – New / Write / Edit request / Custom form – the
Device field – you can search in the list by entering the path in the
tree or the object kind. (T59854ALVAO)
- SD WebApp/Console – New / Write / Edit request / Custom form – the
Device field – only assets assigned to the requester can be selected
from the list. When searching in the list, the user can also select objects that
he/she is authorized to see. (T59854ALVAO)
- SD – New request (Console) / Write request (WebApp) – the option
Assign to solver is disabled by default even for solvers for the
service. (T53924ALVAO)
- SD WebApp – Person selection – the following items
have been added to autocomplete suggestions: department, office,
personal number, organization, office phone, and cell phone.
(T63881ALVAO)
- SD WebApp – Write / New linked request – the descriptions of the Service
and SLA fields are collapsed into one row by default
to make the form simpler. (T66263ALVAO)
- SD WebApp – Write / New linked / Edit request – the descriptions of custom
items are not displayed by default. You can use the question mark button to
display the descriptions. (T66263ALVAO)
- SD – New / Write / New linked request – the Service field – the
autocompletion feature for services can be edited using the
database function
ftHdSectionForRequesterSearch. (T63340ALVAO)
Approving
- SD – Approval schemes – the requester step can be added to
the scheme. (T63883ALVAO)
- SD – Approving – the subject of the notifications of requests
received for approval contains the following text for
better clarity: "For approval". (T65096ALVAO)
- SD – Approval schemes – automatic approval by requester can
be disabled. (T63883ALVAO)
- SD – Approving – a record of automatic approval of the step by the requester
is saved to the log. (T63883ALVAO)
- SD – Approving – Custom form – it is possible to use custom
forms for request approval/rejection in individual steps of the
approval schemes. (T62523ALVAO)
- SD Console – Requests – Delete – pending approval is automatically
canceled for deleted requests. (T64010ALVAO)
Multi-language ability
- SD – the processes of the services can be localized
into any language. A signed-in user will see the process name, the
statuses and descriptions of the requests, and the instructions for
solvers in his/her preferred language. (T59959ALVAO)
- SD – a signed-in user will see the name and description of a
service in his/her preferred language if the corresponding
translations are available. (T63238ALVAO)
- SD – the SLA can be localized into any language.
The signed in user will see the SLA and description in his/her preferred
language. (T59959ALVAO)
- SD – the Custom items of the request can be
localized into any language. A signed-in user will see the names and
descriptions of custom values as well as the values of items from the
value list in his/her preferred language. (T59961ALVAO)
- SD – a signed-in user will see the values of the Priority
field in his/her preferred language. (T63243ALVAO)
- SD – custom notifications for requesters can be
localized into any language. A requester will receive notifications in
his/her preferred language. (T59963ALVAO)
- SD – Request – Communication/Log – the events related to
operations performed by the solver team are generated in the
language of service. (T58934ALVAO)
- SD – Request – Communication/Log – the events related to
approval results are displayed in the user's preferred
language. (T63761ALVAO)
- SD – Request – Communication/Log – the events related to the
start of the approval process are displayed in the user's
preferred language. (T63758ALVAO)
- SD – Request – Log – the events related to the changes of
request items are displayed in the user's preferred language.
(T63758ALVAO)
- SD – Request – Log – the events related to the adding or
removal of links are displayed in the user's preferred
language. (T63759ALVAO)
- SD – Request – Links – the types of links are
displayed in the user's preferred language. (T62357ALVAO)
- SD – Request/Requests – Current target – the values
First response and Resolution are displayed in the user's
preferred language. (T63245ALVAO)
- SD – Data analysis – the workbook is also available
in English. (T54474ALVAO)
- ALVAO ISO
20000 Reporting – the reports have been renamed and are also
available in English. (T54911ALVAO)
SD WebApp
- SD WebApp – a new page called Log, containing a
list of events like the Log in the SD Console. (T59542ALVAO)
- SD WebApp – Request – the command Merge requests
from SD Console has been added. (T59850ALVAO)
- SD WebApp – Request – Edit (individually or in batch) – the Device
field – it is possible to select devices from the objects tree.
(T62279ALVAO)
- SD WebApp – Request – Move to another service – the Service field –
it is possible to select services from the tree.
(T63757ALVAO)
- SD WebApp – Mixed mode authentication offers
integrated authentication to computers from the domain only.
(T66677ALVAO)
- SD WebApp – ALVAO Standard HW/SW Request Forms – an option has been
added: customize list of devices according to user
group. (T62118ALVAO)
- SD WebApp – Request – Resolve – it is possible to attach an
article from the knowledge base to a message for requester
directly using the editor. (T63425ALVAO)
- SD WebApp – Attachment – it is possible to
disable a certain type of attachments. (T48416ALVAO)
- SD WebApp – the Show all services option on the Move to
another service form has been canceled. (T53371ALVAO)
- SD WebApp – Edit – it is possible to change the requester
for a request or to edit the requester's contact information.
(T59831ALVAO)
- WebApp – Settings – highlighting unread requests and creating a
backup of settings added. (T59852ALVAO)
- SD WebApp – Request – the Assign to me command is
displayed in the main menu for requests without a solver. (T52581ALVAO)
- SD WebApp – Request – the Assign to solver command
is displayed in the main menu for users who are request solvers or
operators for the service if the request has no solver. (T52581ALVAO)
- WebApp – HTML Editor – a button for expanding the
editor has been added. (T63404ALVAO)
- WebApp – HTML Editor – enables horizontal expanding.
(T60448ALVAO)
- WebApp – HTML Editor – the appearance of the formatted text field
has been improved. (T59222ALVAO)
- SD WebApp – Service Catalog – New request – the requester can see the
Device field on the form. (T64456ALVAO)
- SD WebApp – Requests – a request can be opened in a new browser tab
using a common link. (T66260ALVAO)
- SD WebApp – Requests – a request can be opened in a new window using a
common link on mobile devices and in Outlook Add-in. (T67979ALVAO)
- SD WebApp – Request/Requests – Edit – the requester is filled in on
the form even if he/she has been deleted, hidden, or blocked. If
Unregistered user is not selected, the Requester field is
required. The Name and surname field is required. (T66030ALVAO)
- SD WebApp – Team Administration – New user / Edit user – the
User name field is required. (T66140ALVAO)
- SD WebApp – Request – Communication – a requester who has no
other role on the service will only see commands for events
that are relevant to his/her communication with the solver. He/she will
not see the Reply to all and Forward commands.
(T54185ALVAO)
- SD WebApp – Request – Communication – a requester who has no
other role on the service will see the Edit command
for his/her messages only if he/she is a member of the People
reporting time group and thus can report his/her time spent with
the message. (T54185ALVAO)
Other
- SD – Licenses – it is possible to combine user and solver licenses.
For more information please refer to
Service Desk License. (T62508ALVAO)
- SD – Request – Communication/Log – when an event is expanded, the
event/message text is displayed with its original formatting
including images in the text. (T48877ALVAO)
- SD – Request – Communication/Log – when an event is expanded,
previews of image attachments are shown. (T44415ALVAO)
- SD – Request detail – Communication/Log – for better clarity,
images in the texts of messages/events are not shown as attachments
in the request detail. (T66501ALVAO)
- Admin – Services – the services can be
copied including their subtree. (T66234ALVAO)
- Admin – Services – Permissions – permissions can be
copied from another service, also in batch into multiple
services. (T66234ALVAO)
- Admin – Services – SLA – SLAs can be copied
from another service, also in batch into multiple services.
(T66234ALVAO)
- SD MR – automatic replies from the requester (e.g.
Out of Office) do not open resolved requests and stop the waiting
for requester any more. (T59826ALVAO)
- SD – Search in requests / Add link – requests can be searched by tag
and by full name including tag. (T40888ALVAO)
- SD – Request – Log – events such as alerts or
notifications of request assignment are now displayed differently.
(T59315ALVAO)
- SD –
Automatic actions triggered by request events – they can be performed even
after the event has been created, edited, and deleted from the request log.
(T58653ALVAO)
- SD –
Automatic actions triggered by request events – the
IAutoAction interface has been replaced with the
ITicketAutoAction interface. (T58653ALVAO)
- SD – Custom program extensions–
custom commands can also be added to the main menu of the WebApp
and Service Desk Console applications. (T58663ALVAO)
- SD – Request – Internal target – if the request
status changes to Closed, the Internal target set will
be automatically canceled. (T61327ALVAO)
- SD – Requests – Assign to me – a confirmation dialog appears before
a batch action is performed. (T62962ALVAO)
- SD – Request – Assign to solver – the absence, total number
of requests assigned, and number of overdue requests are displayed for
individual solvers. (T63776ALVAO)
- SD Console – only permitted attachment types can be opened by
clicking or double-clicking. Other attachments are downloaded. The list
of permitted attachment types can be
edited. (T59137ALVAO)
- SD Console – Load messages from Outlook – a created request
is not automatically assigned to a user for resolving.
(T63777ALVAO)
- SD Console – Request – Edit – the requester is filled in on the form
even if he/she has been deleted, hidden, or blocked. The Name and
surname field is required. (T66030ALVAO)
- SD – Merge requests – requests with a custom workflow can also be merged.
(T64218ALVAO)
- SD – resolving a request is considered meeting the first response
within the SLA. (T63794ALVAO)
- ALVAO Satisfaction Feedback – if anonymous access is
allowed for the survey, users who are not signed in will be redirected to a
public thank you page after sending the survey. (T64271ALVAO)
- SD – Request – Communication – shortening replies when they
are viewed also works for messages sent from MS Outlook. (T41899ALVAO)
- SD – Person – Substitute – the substitute must have his/her
user name filled in. (T66139ALVAO)
- SD – Request – Send message / Resolve – Insert article from the
knowledge base – only articles for the service of the given request are
offered. (T57326ALVAO)
- OA – New request from report – when a request is created, its detail is
shown in the OA panel. (T66503ALVAO)
- OA – New request from report – a created request is not
automatically assigned to a user for resolving. (T63777ALVAO)
- Admin – SLA – Alert sending rule – Send alert – Individually and
immediately – it is now checked every 15 minutes if the conditions for
sending an alert have been met. In previous versions it was
checked every 5 minutes. (T69572ALVAO)
ALVAO Monitoring
- MON Agent – the Agent only collects data necessary for the given
monitoring mode. (T58670ALVAO)
Removed problems
- T42651ALVAO AM Console – Detection – the Detect command creates
requests for detection even if requests not completed exist
- T50759ALVAO AM – SW samples library – when the library is updated,
parts of the packages are not removed
- T51945ALVAO SD Console – List of requests – if automatic recovery is
set in the list, error messages appear after each recovery if the DB
connection is lost
- T57814ALVAO AM Console – if the window size is reduced, the
information about the signed-in user, the database, and the Grid status
are not visible
-
T59849ALVAO ImportAD – loading group members from trusted domains does
not work
-
T60248ALVAO MON Server – The applications are sometimes difficult to
recognize
-
T60720ALVAO AM – Move object – after an object is moved, a non-existent
inherited property is displayed for the object
- T61824ALVAO AM – Detection – if there are newer detections with an
error, older completed detections are not evaluated according to the new
library
- T61886ALVAO SD – HTML editor (formatting) – problems with usage
- T62641ALVAO AM – Print reports – Internal handover protocol,
differential – all software – unnecessary space before commas separating
the software list
- T62720ALVAO OA – New request from report
– the request is handed over to the recording person for solution, but
its status is not changed to Solution
-
T62797ALVAO AM Console – Print – Handover protocols – after a protocol
is selected, it takes long before the dialog appears where you can set
the person handing over and the recipient
- T62921ALVAO SD Console – New request – when a new user signs in, the
form still opens under the original one
- T63134ALVAO AM Console – Software detection – when the detection is
loaded, the status The Registry has been updated automatically
according to software detection appears, even though no update
occurred
- T63140ALVAO AM Console – Property definition – New –
when a new property is created, it is sometimes not possible to select a
data type
- T63257ALVAO SD – Resolved notification – the due date for reopening
is difficult to fill in and is taken into account by MR anyway
- T63529ALVAO AM Console – Software – Products – New – duplicate items
in the Name field
- T64044ALVAO AM – New computer – the
dialog requires the network name even if a numeric sequence is set for
object kinds
- T64339ALVAO AM Console – Uniqueness violation – a violation is also
reported for inherited properties
- T64347ALVAO AM – Detection via SCCM – SW detection is not planned
- T64363ALVAO AM Console – Move – disposed assets cannot be moved
using DnD, but can be moved using the dialog
- T64449ALVAO
AM Console – Stocktaking – a change of the Stocktaking date property is
not recorded in the object log
- T64462ALVAO AM Console – Objects – Unify objects – does not unify
objects in Object samples
- T65016ALVAO AM Console – Objects – Edit – the Property field can be
typed in but no autocomplete suggestions are offered
- T65018ALVAO AM Console – Print handover protocol – the Signing
Method field can be typed in
-
T65149ALVAO SD Console – Load messages from MS Outlook – does not load
the e-mail addresses of recipients into the Copy field
-
T65178ALVAO AM – License – Assign automatically – the number allowed for
a license may be exceeded
- T65252ALVAO AM Console – New
property / edit value – after pressing ENTER, the value typed may
disappear
- T65357ALVAO Admin – AM – Settings – Detection – Set – the Help link
for the Scope and Detection method tabs leads to a non-existent URL
-
T65385ALVAO AM Console – When emptying the recycle bin, the following
error message appears: "The DELETE statement conflicted with REFERENCE
constraint FK_LicHistItemAssign_SrcNodeId..."
- T65398ALVAO AM Console – Tree – Find – searching takes long when
permissions are enabled in the tree
- T65642ALVAO AM Console – Property definition – the static value list
is also saved into the property selected in the Use value list of a
different property field
- T65697ALVAO AM Console – Log – the text of the license removal
record is Assigned
-
T65801ALVAO SD Console – Requests – error 0x800A0BCD (the BOF or EOF
flag is True ...)
-
T65869ALVAO SD WebApp – Editor for formatted text – multiple insertion
of images from the clipboard (Firefox)
-
T65977ALVAO SD Console – Request – Delete – if a request is deleted
permanently, the "Query timeout expired" error message appears
-
T65996ALVAO SD – Request – Edit – Change SLA – incorrect calculation of
the first response due date
- T66007ALVAO AM Console – a detection request cannot be created
manually and the Collector does not plan detections
-
T66109ALVAO SD WebApp – Service Catalog – slow response when browsing
the service catalog
-
T66128ALVAO SD – Request – Move to another service – the SLA is changed
to default in the target service even though the requester has his/her
current SLA in the target service
-
T66459ALVAO AM Console – Print – printing ends up with the "XSL language
buffer overflow" error
-
T67048ALVAO AM Console – Software – Cover by license – if a product is
uninstalled, the license covering is not canceled
- T67452ALVAO ALVAO – ImportUsersCSV – error message "Invalid column
name 'bPersonBehaviorId'"
-
T67822ALVAO SD – Request log – multiple displays of the record on
running approval
- T68006ALVAO ImportUtil – if a check ends up with an error, the
import waits until a key is pressed
-
T68321ALVAO SD – rules for incoming messages – approving is not
initiated after moving to the service
- T68480ALVAO AM – License – Assign automatically – licenses are not
assigned if the filter is of the type "property is not equal to value"
- T68492ALVAO AM Console – Internal handover protocol – the object
name in the tree is generated in the User property of the
person handing over / recipient
- T68605ALVAO ALVAO – ImportAD – also imports users from outside the
imported OU who had the OU group set as their primary group
- T68730ALVAO AM Console – Objects – Edit – a change of the computer
type does not change the computer icon
- T69519ALVAO SD WebApp – Request – Links – an error message appears
when displaying the Internal target and Internal target (due date)
columns
-
T69568ALVAO SD WebApp – If the creating event is edited by a requester
who does not belong to the solver team of the request's service, the
message text will be deleted
Updates released
10.0.1188 – FIX1
Changes:
- AM – Handover protocols – Internal handover protocol, differential –
the appearance of the list of transferred assets has been simplified to
match the appearance of the cumulative protocol. The original protocol
has been kept under the name "Internal handover protocol, differential –
licensed software" (T65377ALVAO)
Removed issues:
10.0.1242 – FIX2
Important warnings:
- ALVAO Monitoring Portal -
You need to install a new version of Web.config, so
before you upgrade, move your current version of the file
from the installation folder to another location, and only
upgrade your own settings after upgrading.
Changes:
- Localization to Germen, Polish and Slovak was added.
Removed issues:
10.0.1300 – FIX3
Removed issues:
10.0.1356 - FIX4
Removed issues:
10.0.2057 SP1
New functionalities and changes:
- SD – The absence of users can be set using a time interval; the
beginning of the interval can lie in the future. (T68993ALVAO)
- Admin – Users – The "Out of Office" column was replaced with the
"Presence" column. Furthermore, columns "Out of office from" and "Out of
office until" have been added. (T68993ALVAO)
- Admin – Users – Person – the General tab – the Out of office option
has been replaced with the Set as Out of office command. (T68993ALVAO)
- SD – Approving – for every approval scheme it can be set whether or
not the steps whose approver already approved the request in one of the
previous steps should be automatically considered approved.
(T68981ALVAO)
Removed issues:
10.0.2109 - SP1 FIX5
Changes:
- AM Console –
Electronic handover forms – you can not edit protocol's attachments
signed over Web. If you need to edit a protocol's attachment,
void the protocol and issue it again or change the signing method.
(T74052ALVAO)
- AM Console –
Electronic handover forms – the signing method can not be changed to
Over Web. (T74052ALVAO)
Removed issues:
10.0.2161 - SP1 FIX6
Removed issues:
- T74846ALVAO AM - Detection SW - some applications installed with the
.NET "Clic-once" installer are not detected during "normal" detection
- T75600ALVAO AM Console - Objects - when a new computer is created,
his path in the tree is not correctly displayed
- T75679ALVAO SD - Multi-Language Environment - the Request List - values
of text custom items with a list of values are displayed in the system
default language
- T75703ALVAO AM Console - Objects- Load XML - an error "INSERT
statament conflicted ... FK_tblProperty_NodeIdValue"
- T75731ALVAO AM Console - Objects - Load XML - property values are
not loaded
- T75777ALVAO AM Console - Tree - Object - Edit - changing the type of
object takes a long time
-
T75811ALVAO SD Console - Request - Log - long
responses
-
T75843ALVAO SD WA - New linked request - en error 500 when sending the
form
- T75860ALVAO SD Console - frequent
deadlocks when solving/reopening a request
- T76090ALVAO SD Console - Custom commands - BOF or EOF error if any
request is selected
- T76178ALVAO AM - Detection HW - "subquery returned more than 1
value..." error when loading the detection
-
T76209ALVAO SD WA - Record/Edit request - The Device Field - an error
500 if user type object is searched for
10.0.2221 - SP1 FIX7
Removed issues:
10.0.2274 - SP1 FIX8
Removed issues:
10.0.2324 - SP1 FIX9
Removed issues:
10.0.2376 - SP1 FIX10
Removed issues:
10.0.2430 - SP1 FIX11
Removed issues:
- T80180ALVAO AM Console - Print - printing the internal handover
protocol with "history" tag takes long time and loads the database
- T80476ALVAO AM Console - License Registry - Edit - senseless button "/"
-
T80527ALVAO AM Collector - Automatic License Assigning can timeout
- T80729ALVAO AM - Sofware - License - Assign automatically - license
overdraft
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