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Released updates

FIX1 (version 11.2.1347, released May 16, 2024)

Problems fixed:

• ALVAO for Outlook (Desktop add-in) - New ticket - Error 500 - String cannot be of zero length (T155950ALVAO)
• AM - Agent - computers with long hostnames are detected with short name (only 15 characters) (T156851ALVAO)
• AM Console - Bulk edit property - Doesn't work for custom properties (T158539ALVAO)
• Enterprise API - Attachments are missing (T157724ALVAO)
• ImportAD - Error "Object reference not set to an instance of an object" (T157492ALVAO)
• Intune Connector - information of several computers from Intune is overwritten into one computer in Asset Management (T157470ALVAO)
• MS Entra - User provisioning (SCIM) - Bad request: An item with the same key has already been added. (T156872ALVAO)
• SD - Grid view - Popover menu cannot be closed in some scenarios (T155006ALVAO)
• SD - New ticket - .mht attachment - error 500 (T155925ALVAO)
• SD - Services - Loading messages - Ticket is created twice (T156757ALVAO)
• SD Custom Apps - Applications do not work (T158052ALVAO)
• SD WA - Impact and Urgency - Edit values - Error 500 - Subquery returned more then 1 value (T156407ALVAO)
• WA - New ticket / New event - Description field - Inserted image - Can be lost after some time (T158241ALVAO)

FIX2 (version 11.2.1418, released June 6, 2024)

New features and changes:

• Service Desk - Ticket name template/Custom notifications - Added variable for object name including path in tree. (T157215ALVAO)
• WA - Detail – The detail content on separate browser tab is adapted for printing using browser command (Ctrl + P). (T157540ALVAO)
• ALVAO Enterprise API – Users - added new attributes outOfOfficeFrom and outOfOfficeTo (T158835ALVAO)
• WA - Insider preview - new functionalities added.

Problems fixed:

• ALVAO for Teams - Create ticket - Bad request (T158786ALVAO)
• AM WA: Software - Assign license - Must declare the scalar variable @personId (T160730ALVAO)
• Intune Connector Service - Does not log to the database table *Tenant Diagnostics Log* (T160311ALVAO)
• SD - New ticket form - Manager of service could not assign new ticket to a solver (T157655ALVAO)
• SD Enterprise API - Filter records with custom field value - Invalid column name 'myCustomItem' (T158379ALVAO)
• SNMP Network Discovery - doesn't work on non-English database, an error "Object properties were not updated, value 'Yes' is not in the value list" is in the log (T158705ALVAO)
• User provisioning - User object in Asset management - Country and State or Province properties are swapped (T157474ALVAO)
• WA - Administration - Applications - Command *New application* is not visible (T159794ALVAO)

FIX3 (version 11.2.1486, released July 4, 2024)

New features and changes:

• Service Desk AI Assistant - The appearance of the Ticket - Assistant tab has been modified. (T158746ALVAO)

Problems fixed:

• ALVAO for Outlook / ALVAO for Teams / REST API - New ticket - Ticket reporter - Returns an error (T160590ALVAO)
• Alvao service - Detection evaluation is slow (T160003ALVAO)
• AM - Detection - detection can't be evaluated, an error "The detection cannot be loaded because it is damaged (missing WMI class "ComputerSystem")." (T160091ALVAO)
• AM - Object log - some records are displayed only to users with the Asset Management Administrators role (T159410ALVAO)
• AM - Objects - Print - without Generate a new document option - Document is nowhere to find (T161011ALVAO)
• AM - Property definitions - Value list - Use the list of another property - Does not show all properties (T160318ALVAO)
• AM Console - Detection tab - the command "Evaluate immediatelly" does not work correctly (T160000ALVAO)
• AM WA - Objects - Print - Handover protocol is not sent when there is a missing connection to SD user (T159730ALVAO)
• AM WA - Objects - Print - PDF document is not shown when there is a different tab selected in Objects detail (T159732ALVAO)
• Intune Connector - an error "Error importing devices from Intune. System.Net.Http.HttpRequestException: Not Found" is shown in the log (T160074ALVAO)
• PBI Report - SwLicense table does not load data when connected to OData source (T160573ALVAO)
• REST API - Web.config file - Missing httpredirect enabled=false parameter - Can cause unexpected application behavior (T160128ALVAO)
• Server Setup - Upgrade from ALVAO 11.1 - AlvaoRestApi uses incorrect application pool (T159715ALVAO)
• SNMP Network Discovery - some unknown devices are created without IP address and Hostname (T159140ALVAO)
• Software products library: library upgrade shows an error "Violation of PRIMARY KEY constraint 'PK__#tmpP - The duplicate key value is (69034)" (T162207ALVAO)
• WA - Administration - Asset Management - Object templates - Detail - an error "500 internal server error" is shown when editing property (T160845ALVAO)
• WA - Ticket - Approval - Ticket without Solver and Approver is not member of a solver team - Result ends in the Resolved status - Error - Solver does not have permission to take this ticket (T160563ALVAO)
• WA - Ticket - Approval tab - Approver column - Is empty if approval is *By schema* (T160125ALVAO)
• WA - Views - Views under the *More* are not working correctly and command Analyse in MS Excel Sheet is not available (T159795ALVAO)

FIX4 (version 11.2.1534, released August 1, 2024)

Problems fixed:

• Administration - Settings: Advanced - DevOps Connector - DevOpsIntegrationToken0 is not available to select (T161940ALVAO)
• ALVAO products/ALVAO Microsoft Intune Connector: an error "The string 'Device not found in Intune' was not recognized as a valid DateTime" is shown in the log (T162819ALVAO)
• AM Console - Detection: Detect and evaluate immediatelly - prioritized detections are not loaded "immediately" (T161778ALVAO)
• Objects - Object: Device - Software - Product column shows "Object reference not set to an instance of an object" for unrecognized software shows (T161601ALVAO)
• SD WA - Documents - Detail - Atachments tab - detail content is not scrollable (T161384ALVAO)
• SNMP Network Discovery - a warning "Multiple devices found with hostname 'XXX' or IP address ''YYY" is shown in the log (T160843ALVAO)
• Software - Software licenses: Import license assignments from Microsoft 365 throws exception (T161659ALVAO)

SP1 (version ?, release planned September 12, 2024)

New features and changes:

• AM - Print report templates - The data consent text is modified in the default templates. (T151365ALVAO)
• Intune connector – now included in Alvao Service – all the Intune settings are in the Alvao Service configuration file. (T147254ALVAO)
• Objects – The appearence of windows, that work with object types has been modified (T157624ALVAO)
• Periodic alerts – Alvao Configuration and operation issues – Length of data for column Parameters contains max 500 characters. (T161879ALVAO)
• Alvao Service – Reading emails – Logs (Tenant Diagnostics) – Column parameters – Service property fields structure and names were simplified – Only necessary service properties remains. (T161879ALVAO)

Problems fixed:

SP1 FIX5 (version ?, release planned October 3, 2024)

New features and changes:

Problems fixed:

 

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